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Every conversation. Every workflow. Every insight.

Centralized for Full Potential Transformation.

Why Accolade?

Unlike point solutions that complicate workflows, Accolade empowers multifamily property teams to deliver exceptional prospect and resident experiences, at scale.

Leasing
Revenue Management
Maintenance
Vendor Management
Collections
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Never miss an inquiry

Automate over 90% of routine prospect questions with 24/7 AI-powered chat, text, call and email.

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Simplify tour scheduling

Personalize the journey for every prospect, aligning recommendations with individual preferences and unit availability across your portfolio.

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Sign leases faster

Send automate follow-ups, nurture warm leads, and push applications forward, turning interest into occupancy faster.

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One team, one inbox

See every prospect conversation—calls, texts, emails—in one unified thread for clear and easy handoffs.

Intelligent Workspace

AI-powered command center

Work with an assistant that fully understands your portfolio and adapts to each property's unique operational requirements and brand voice.

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Automate routine work with AI workflows so one person can effectively manage multiple properties.

Run Leaner Teams and Drive Higher NOI with Accolade

Scale your portfolio without increasing overhead
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24X7, multi-channel engagement

Centralize every voice call, email, text, and chat into a single, intelligent workspace.
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Smarter AI with smarter knowledge

Access every community detail—from floor plans and specials to pet policies.
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Powerful reports for better decisions

Analyze every conversation across properties to get comprehensive portfolio insights.

Manage your entire portfolio from one dashboard

One secure login to manage leasing, maintenance, collections, and more.

Leasing

Decrease cost per lease

Accolade's AI assistant engages and qualifies prospective renters 24/7, allowing you to handle 10x the inquiry volume without hiring more staff.

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Revenue Management

Increase asset value

Revenue Intelligence go beyond simple reports. Leverage conversational data to optimize pricing, predict renewals, and make smarter strategic decisions across your entire portfolio.

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Maintenance

Centralize maintenance

From the moment a request is made on any channel, it's intelligently routed, work orders are automatically created and routed to achieve elevated resident experiences.

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Vendor Management

Manage vendors

Centralize vendor onboarding, compliance, billing, and requisitions to ensure every partnership is efficient, secure, and transparent.

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Collections

Handle collections

Deploy automated, compliant payment sequences to improve cash flow and reduce delinquency, all while preserving valuable resident relationships

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Frequently Asked Questions

You've got questions. We've got answers.