Accounts Receivable

Glossary

Accounts Receivable

Accounts receivable is money owed but not yet collected, including unpaid rent, fees, reimbursements, and move-out balances.

Definition

Accounts receivable (AR) is money owed to a property that has been earned or charged but not yet collected, such as unpaid rent, fees, reimbursements, or move-out balances. In multifamily operations, AR is tracked as an asset, but it is not usable cash until payment is received. Teams manage AR by reviewing ledgers, verifying payments and credits, resolving disputes, and following consistent collection steps.

Example

A resident owes $1,450 after rent is due, including a late fee. The site team reviews the resident ledger, confirms whether any overnight payment posted, contacts the resident about the balance, documents a payment plan if approved, and flags the account for further review if the balance remains after the required notice period.

Why It Matters?

AR helps operations leaders see the gap between billed revenue and collected cash. Accurate AR tracking supports better delinquency management, faster recovery of unpaid balances, cleaner move-out accounting, and more consistent collection practices across communities.

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