Maintenance

Balance work across every technician and property from one board, with each job routed to the right person by skill, location, and availability.
Run consistent templates across the portfolio, capture photo evidence in the field, and convert any failed item into a work order automatically.
Track every vacant unit from move out to rent ready across all communities, and cut the vacant days that erode revenue.
Capture labor against real work orders and total it by week, so hours reach payroll accurately and on time.
Your techs pick up their next job, capture proof, log their time, and message a resident from one app. Even when the signal drops.

Fills the board and picks the right tech on its own, matched on skills, location, and time left in the day.
Everyone on a job stays in one thread, with questions and updates kept on the work order.
Checks a tech is really on site before the clock starts, so hours and payroll always add up.
FAQ
Yes. Accolade connects to the PMS platforms multifamily operators run today, keeping units, residents, and work orders in sync so nothing is entered twice.
Our NextDay pilot has you live in a day. We bring in your communities, units, and teams, and you can run real work the same week, with no long rollout.
Accolade is built for portfolio scale. Roll out shared workflows, templates, and reporting everywhere, while leaving room for the differences each community needs.
It weighs skill, location, and availability to route each work order to the best technician, and your supervisors can override any assignment at any time.
A mobile app for assignments, photos, time, and messaging that works on site and offline, so crews pick it up fast.