Maintenance
Maintenance workflows that stay organized at scale
Streamline daily maintenance operations with clear work order tracking, smart assignments, status updates, and portfolio-wide visibility.
Scheduling built for scale
Balance work across every technician and property from one board, with each job routed to the right person by skill, location, and availability.
Standardized inspections
Run consistent templates across the portfolio, capture photo evidence in the field, and convert any failed item into a work order automatically.
Turnovers under control
Track every vacant unit from move out to rent ready across all communities, and cut the vacant days that erode revenue.
Labor hours, ready for payroll
Capture labor against real work orders and total it by week, so hours reach payroll accurately and on time.
Why Accolade?
Built around how multifamily maintenance actually runs, from the first work order to a rent ready unit.
Everything ties to the work order
Every inquiry answered in seconds, around the clock. No lead sits waiting for office hours.
The right technician, the first time
Every inquiry answered in seconds, around the clock. No lead sits waiting for office hours.
Turns that protect your revenue
Every inquiry answered in seconds, around the clock. No lead sits waiting for office hours.
Proof captured on every job
Every inquiry answered in seconds, around the clock. No lead sits waiting for office hours.
Clock in on site
Track every work order
Snap a photo on any job
See the full unit history
Follow the whole timeline
English and Spanish
Keeps working offline
Message managers and teammates
Intelligence that handles the routine work
The tasks that once filled your coordinators' day now run quietly in the background, so your team can focus on the work that needs a person.
AI Scheduler
Fills the board and picks the right tech on its own, matched on skills, location, and time left in the day.
Conversation
Managers, technicians, and everyone attached to a job stay in one thread. Questions, updates, and handoffs live on the work order instead of scattered across texts and calls.
Geo Fencing adoption
Checks a tech is really on site before the clock starts, so hours and payroll always add up.
