Onsite teams are the property-level staff who work directly at an apartment community, such as property managers, leasing staff, maintenance personnel, and community managers. They handle day-to-day operations that often require local presence, including resident interactions, tours, service coordination, inspections, and upkeep. In centralized operating models, some staff may still sit at a property while supporting multiple communities, so “onsite” can describe both location and property-level responsibility.