Quote

Glossary

A quote is a documented pricing offer for a unit or service, used to support transparent leasing and operational follow-up.

Definition

A quote is a documented pricing offer shared with a prospect or stakeholder. In multifamily leasing, it typically records the prospect, contact details, agent, generated date, unit information, pricing, and applicable fees. Quotes may also be saved or shared as PDFs so teams can review what was sent and when.

Example

A leasing associate sends a prospect a quote for Apartment 3B showing the monthly rent, move-in date, required fees, and the agent who generated it. Later, the onsite team reviews the quote history before following up so the prospect receives consistent information.

Why It Matters?

Quotes help operations leaders maintain pricing consistency, fee transparency, and a clear record of prospect communications. A reliable quote history also supports cleaner handoffs between centralized teams, onsite staff, and follow-up workflows.

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