AI Harness

The brain behind your operation. Powered by Spark.

Spark is the intelligence layer for multifamily operations. Ask anything, monitor portfolio performance, and run AI agents across every property from one connected view.

Say it once. It’s handled.

A tour follow-up, an urgent repair, a policy call. Spark reads across your systems, shows its work, and waits for you before anything goes out.

Good morning, Amy
How can Spark help you today?
The Lexington
The dishwasher in 140C is leaking and the resident has approved entry. Raise a work order and assign the earliest technician who can take it.
Thinking
  • Reading the maintenance log for 140C
  • Checking technician schedules for today
  • Matching a plumbing specialist to the job
  • Setting priority from the water damage risk
Want me to create this work order?

Dispatch plumbing technician to Unit 140C with priority urgent.

High confidence
We have had repeated noise complaints for unit 207. What does our policy say, and what action do we take?
Thinking
  • Reviewing the complaint history for 207
  • Looking up the community noise policy
  • Checking the lease agreement on quiet hours

Based on the guidelines in Community_Noise_Policy_2026.pdf, this is the third complaint in thirty days, which meets the threshold in lease clause 12.3. The next step is a written warning on file, with a follow-up review in seven days.

1 sourceFollow-up · Draft the warning
Noah Carter just finished touring the two-bedroom. Draft his follow-up and hold the unit until Friday.
Noah CarterGreat to meet you today
Hi Noah, thanks for touring The Lexington today. The two-bedroom on the fourth floor is held for you until Friday, and parking for your second car is included. Happy to answer anything before then.
Drafted by Spark
Sent, and the fourth-floor two-bedroom is held until Friday. The guest card and the tour notes are updated.

Spark runs on your company brain.

Not a generic model with a property-management prompt. Spark works from the knowledge, permissions, history, and live signals that make your organization yours.

What Spark knowsWhat Spark doesYour property systemWork orders & inspectionsLeases, policies & playbooksResident conversationsGrounded answersWork orders, dispatchedFollow-ups & noticesWorkflows that run themselves
What Spark knows
Your property systemWork orders & inspectionsLeases & policiesResident conversations
What Spark does
Grounded answersWork orders, dispatchedFollow-ups & noticesWorkflows
One operating memory

Policies, playbooks, property history, and team knowledge stay connected and useful.

Nothing is invented

Each answer names the policy, lease, or record it came from, so you can check it.

Patterns across the portfolio

The same fault in four buildings reads as one pattern, not four unrelated tickets.

Connected to the work

An answer at the desk becomes a work order in the field and an update to the resident.

It learns as you work

The notes, decisions, and corrections your teams make become part of what Spark knows.

One brain, every community

The same memory serves a single property and the whole portfolio, with no setup per site.

Rides along in the technician’s pocket.

The same brain that runs the office rides along on the job. Spark knows the unit before the panel comes off.

Rides along in the technician’s pocket.

The same brain that runs the office rides along on the job. Spark knows the unit before the panel comes off.

Briefed before they arrive

Spark reads the unit’s history and says what was tried the last time.

The fix, from your own manuals

Answers drawn from the equipment documents and past repairs on that unit.

Asked out loud, answered in place

Speak the question with gloves on and Spark answers from your records.

It writes the close-out

Say what you did; Spark writes the notes and the update to the resident.

Ready for your operation.

Role-specific permissions, context by community, a person on every consequential action, and setup on the systems you already run.

Ready for your operation.

Role-specific permissions, context by community, a person on every consequential action, and setup on the systems you already run.

Role specific.

Spark inherits each person’s role and permissions. Admins set the rules once.

Context by community.

Every answer starts from the community you’re in: its policies, its history, its residents.

Nothing moves without you.

Actions that carry weight wait for a person, and every step is recorded.

Set up on your systems.

Connect your PMS, work orders, and documents. Nothing to migrate.

FAQ

The essentials about Spark.

What can Spark actually do?

Create and assign work orders, draft tour follow-ups, change tour bookings, summarize calls, extract policies and information, update the knowledge base, draft reports, automate workflows, and flag preventive maintenance before it becomes a repair.

How is Spark different from a generic AI tool?

Where does Spark get its data?

How do guardrails and permissions work?

Which AI model is behind Spark?

Start with one workflow

Put Spark to work on your portfolio.

Your properties, your teams, your rules. Talk to us about where Spark fits, and see it on your own operation.