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Built in New York and Bangalore

Senior Living

Senior living operations, all in one place.

Run maintenance, move-ins, vendors, staff, and portfolio reporting from one connected workspace.
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Built to help senior living operations scale.

Replace scattered records and manual follow-up with one clear operating system for every community.

  1. Improve transparency

    Centralized record keeping and document management keep policies, agreements, vendor files, and work history easy to find.

  2. Enhance staff productivity

    Automated tasks and workflows reduce manual follow-up, clarify ownership, and keep daily operations moving.

  3. Scale your operations

    Standardize how work gets done across communities while keeping local teams and regional leaders aligned.

Everything behind a well-run community.

Connected tools for outreach, daily execution, staffing, finance, communication, and portfolio oversight.

  1. Call center

    Route calls, capture context, assign follow-ups, and keep every inquiry visible.

  2. AI nurture

    Keep prospects engaged with timely follow-ups across calls, email, and text.

  3. Task management

    Assign recurring and one-time work, set owners, and track completion.

  4. Vendor management

    Manage credentials, assignments, contracts, service history, and performance.

  5. Invoice management

    Match invoices to completed work, route approvals, and resolve exceptions.

  6. Move-in applications & readiness

    Coordinate forms, apartment turns, inspections, keys, access, and arrival.

  7. Staff operations

    Manage recurring tasks, coverage, credentials, and department handoffs.

  8. Community announcements

    Prepare, approve, schedule, and track updates for each community.

  9. Portfolio reporting

    Compare service levels, spend, staffing, readiness, and exceptions.

Lease faster with a workflow built for modern teams

Move prospects from first inquiry to signed lease with guided engagement, scheduling, and full pipeline visibility.

  1. Work orders & service

    Intake, prioritize, assign, update, complete.

    Work orders & service

  2. Preventive maintenance

    Schedule recurring work and inspections.

    Preventive maintenance

  3. Move-in operations

    Prepare paperwork, access, and apartments.

    Move-in operations

  4. Vendor, invoice & staff

    Coordinate external and internal teams.

    Vendor, invoice & staff

Portfolio Oversight

See how every community is running.

A simple view of maintenance, move-ins, staffing, and vendors shows leaders exactly where support is needed.

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FAQ

What senior living operators usually want to know before getting started.

Which senior living operations does Accolade support?

Accolade supports facilities, maintenance, inspections, assets, move-in operations, vendors, invoices, staff coordination, announcements, and portfolio reporting.

Does this replace our property, accounting, or workforce systems?

No. Accolade connects the systems operators already rely on and coordinates the work that currently breaks between them.

Can we standardize maintenance across communities?

Yes. Operators can define consistent intake, prioritization, assignment, escalation, inspection, completion, and reporting standards while allowing community-level ownership.

How does move-in operations work?

Teams can coordinate applications, agreements, deposits, apartment turns, inspections, keys, access, deliveries, and arrival tasks in one readiness workflow.

Can it support life-safety and preventive maintenance?

Yes. Teams can coordinate inspections, recurring preventive work, asset records, vendor credentials, resident work orders, service history, and proof of completion.

How quickly can we get started?

Most operators begin with one high-friction workflow or a small group of communities, then expand once the process is working the way their teams expect.

Start with one operating workflow

Run every community with fewer loose ends.

Bring us the maintenance, vendor, invoice, move-in, staffing, or reporting workflow slowing operators down. We’ll show you a clearer way to run it.
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2026