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Built in New York and Bangalore

2026

Glossary

Definitions for the multifamily property management terms Accolade's operators use every day.

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3 terms

  • Qualified leads

    A qualified lead is a renter prospect who has provided contact information and meets basic leasing criteria, such as budget, income or credit requirements, move-in timing, and fit with available units. In multifamily operations, qualification helps separate general inquiries from prospects who are more likely to tour, apply, and sign a lease.

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  • Quote

    A quote is a documented pricing offer shared with a prospect or stakeholder. In multifamily leasing, it typically records the prospect, contact details, agent, generated date, unit information, pricing, and applicable fees. Quotes may also be saved or shared as PDFs so teams can review what was sent and when.

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  • Quote request

    A quote request is a request sent by a property manager to vendors asking for pricing and details for a specific task, service, or project. It typically includes the properties involved, the service needed, the scope of work, supporting details, and instructions so vendors can respond consistently. When the work is clearly defined, quote requests help teams compare vendor responses more fairly.

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