Non-renewals

Non-renewals are lease outcomes where a resident or property owner does not continue the lease for another term. In multifamily operations, a non-renewal typically triggers a Notice to Vacate process, ends renewal follow-up, and moves the resident into the move-out and unit-turn workflow. Notice timing and rules can vary by state, market, and tenancy length.

A resident declines a 12-month renewal offer. The onsite team records the non-renewal, sends or collects the required Notice to Vacate form, stops renewal reminders, and starts planning the move-out inspection and unit turn.

Non-renewals affect occupancy forecasts, staffing plans, turn schedules, and vacancy loss. A clear handoff from renewals to move-out operations helps teams avoid missed notices, duplicate resident communication, and delays in preparing the apartment for the next renter.